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DMAC Conversation Recall Coach
Audio-first conversation recall for seniors, families, and care teams
⚠️ DMAC Conversation Recall Coach is an educational and supportive activity platform. It is not a medical device, not a diagnostic tool, and not a substitute for clinical evaluation, treatment, hearing care, emergency care, or mental health treatment. Suggested interventions are supportive planning ideas only and should always be reviewed by qualified professionals using their own judgement.

Simple language user guide 📘

DMAC Conversation Recall Coach User Guide

DMAC Conversation Recall Coach User Guide

1. What this app does

This app helps seniors and care teams practice listening to conversations and remembering the most important details.

2. How to start

  1. Open the app.
  2. Create an account or log in.
  3. Open the Conversation Library.
  4. Pick an example.
  5. Press Save As if you want the example to include the client or senior's name.
  6. Start a session.

3. How a session works

  • Press Play Conversation to hear the example.
  • Adjust the volume if needed.
  • Answer the recall questions.
  • Use Hint or Replay only when helpful.
  • Add team notes on the right side.
  • Save the summary when the session is complete.

4. Audio help

  • Use speakers or headphones with clear sound.
  • Start with the volume at a comfortable high level.
  • Reduce background noise in the room.
  • Use slower playback when needed.

5. Recording your own conversation

  1. Open Create Custom Exercise.
  2. Enter a title and transcript.
  3. Record audio or upload an audio file.
  4. Add at least three questions.
  5. Save the custom exercise.

6. Team use

Leaders can create users, teams, drop-down planning inputs, and client profiles. Teams can work on the same session and share notes.

7. Analytics

The analytics page shows average scores, hints used, and supportive intervention ideas to review with qualified professionals.

8. Important note

This app is for education and supportive planning only. It does not diagnose hearing, memory, mental health, or medical conditions.

Premium Version 3 upgrades

  • Listening Assist toolbar with Loud Boost, Clear Voices, Large Captions, Focus Mode, speaker check, and repeat-last controls.
  • Confidence tracking and recommended next-step planning on every session summary.
  • Analytics export to CSV with playback, transcript, and confidence metrics.
  • Admin welcome-message editor for friendlier onboarding.

9. Version 3 premium upgrades

  • Guided Mode shows one question at a time so the screen feels calmer.
  • Flag Prompt lets the team mark a question that needs follow-up later.
  • Transcript Search helps users find a name, place, or detail quickly after listening.
  • The session summary now shows support load and can be printed for coaching notes.